Embraer refers CAMP as the Maintenance Tracking service provider for Embraer Executive Jets

Embraer Executive Jets refers CAMP Systems International as the maintenance tracking service provider for Embraer Executive Jet customers. “CAMP is a recognized leading company in the market and has currently over 12,000 aircraft enrolled worldwide and their proven expertise and long term experience will assure to Embraer Executive Jet customers an extensive and personalized support and services”, Ken Gray, CAMP´s CEO, said.

“At Embraer, delivering a new aircraft to a customer isn’t the end of the process but rather the beginning of a partnership. We constantly look for ways to exceed the unique support needs of each of our customers. CAMP is a great partner in that initiative because they offer a comprehensive maintenance tracking system backed by forty years of experience allowing our customers to tailor it to their unique requirements,” Edson Carlos Mallaco, Embraer’s Vice President, Customer Support and Services – Executive Jets, said.

In order to exceed the unique support needs of our customers, maintenance tracking service will be rendered to Embraer Executive Jet customers directly by CAMP, whose system will integrate with Embraer’s AHEAD (Aircraft Health and Analysis Diagnosis) and Embraer’s service centers network in the near future. With the combined efforts of dedicated CAMP´s analysts assigned to each aircraft, their regional representatives and Embraer´s international team of Field Support Representatives, customers will benefit from a best in class maintenance support system for their jets.

According to Edson Mallaco, all new production and all inservice Embraer business aircraft will be eligible for a free one year subscription to CAMP. Existing EMTPS operators will be free to keep their existing service unchanged or switch to CAMP, and those ones who move to CAMP will receive the services at no additional cost for the balance of their EMTPS contracts (stand alone or under an EEC – Embraer Executive Care agreement) plus a free year of the CAMP service as well. This same offer will apply to Embraer customers that use other tracking services.

CAMP helps operators manage regulatory aviation compliance because the uncertainty of knowing that an aircraft has met the required maintenance schedule is removed. If an item is overdue for maintenance, CAMP provides that information to the operator. When revisions, service bulletins and airworthiness directives are issued, CAMP automatically updates maintenance records to reflect the effect such changes will have on required maintenance.

“CAMP is pleased to have been selected as the referred maintenance tracking service provider for Embraer Executive Jet customers,” Ken Gray, CAMP´s CEO, said. “We are committed to providing the tools, information, and services Embraer customers need to effectively maintain and manage their aircraft.”

CAMP’s primary reports include aircraft status, maintenance due list, aircraft history, and work compliance forms including illustrations and descriptions of maintenance procedures. In addition, there are a wide variety of forecasting and historical reports that cover all of a customer’s information needs.

CAMP is a fully web-enabled platform giving customers access to all of their maintenance records and requirements anywhere, anytime with no special software required. Due to the system’s flexibility it equally supports a one aircraft operation or a large aircraft fleet.

According to Ken Gray, the CAMP system allows the operator to accurately track and predict all the maintenance requirements based on a customized aircraft recommended maintenance schedule (RMS). The RMS for an aircraft is constantly evolving based on revisions and advisories issued by Embraer and regulatory agencies. CAMP keeps track of all changes and applies them to your aircraft. In addition, each aircraft has a dedicated CAMP Aircraft Analyst with an extensive understanding of your aircraft model and its specific maintenance programs and requirements. The analyst serves as an extension to your maintenance department.

“Teaming with CAMP Systems is yet another example of how Embraer strives to become the world’s best choice for safe, economical and efficient business aircraft,” Mallaco said. CAMP will start performing its maintenance tracking service no later than December 2011.

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