Customer Support
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Issue 1 - April 2006
Issue 2 - July 2006
Issue 3 - November 2006
Issue 4 - April 2007
Issue 5 - 2nd Quarter 2007
Issue 6 - December 2007
Special Edition - March 2008
Issue 7 - March 2008
Special Edition - June 2008
Issue 8 - June 2008
Issue 9 - September 2008
Special Edition - September 2008
Issue 10 - January 2009
Special Edition - January 2009
Issue 11 - April 2009
Issue 12 - July 2009
Issue 13 - October 2009
Issue 14 - January 2010
Issue 15 - April 2010
Issue 16 - August 2010
Issue 17 - December 2010
Issue 18 - April 2011
Issue 19 - August 2011
Issue 20 – October 2011
Embraer refers CAMP as the Maintenance Tracking service provider for Embraer Executive Jets
Embraer Executive Jets refers CAMP Systems International as the maintenance tracking service provider for Embraer Executive Jet customers.
FOEC - Flight Operations Engineering Course now offered for the Phenom family
One of Embraer’s customer service programs is the FOEC - Flight Operations Engineering Course. Over the years the FOEC has been very successful at exchanging critical information between Embraer and its airline customers worldwide.
New North American Authorized Service Centers
As part of its on-going program of expanding support for our customers, Embraer has announced four new Authorized Service Centers (EASC) in the North American region.
Embraer recognized for Environmental Stewardship
Last December the U.S. Environmental Protection Agency (EPA) officially recognized Embraer Executive Jet Services, LLC (EEJS) as an Environmental Steward in the National Partnership for Environmental Priorities (NPEP).
Embraer signs Authorized Service Center with Metrojet Ltd. - China
Embraer signed an Authorized Service Center Agreement with Metrojet Ltd. in a ceremony held in August 31 in Hong Kong.
“The Phenom 100 lets me spend more time with my family”
Thirteen years ago I was building our business and with 12 offices throughout Ohio I felt I had to do something to be able to balance the travel demands and be with my family.
Embraer offers comprehensive Integrated Customer Support and Services
Two years ago we opened our Customer Support Contact Center located in São José dos Campos, Brazil with the intent it would serve as the hub of a worldwide...
Embraer Customer Support and Services Highlights - Latest Events
Embraer took advantage of the 8th Latin American Business Conference and Exhibition last August to display the midsize Legacy 500 mockup with a near-production...
Inside the Customer Support Team
Embraer took advantage of the 8th Latin American Business Conference and Exhibition last August to display the midsize Legacy 500 mockup with a near-production...
UPCOMING EVENTS
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See other:
Issue 1 - April 2006
Issue 2 - July 2006
Issue 3 - November 2006
Issue 4 - April 2007
Issue 5 - 2nd Quarter 2007
Issue 6 - December 2007
Special Edition - March 2008
Issue 7 - March 2008
Special Edition - June 2008
Issue 8 - June 2008
Issue 9 - September 2008
Special Edition - September 2008
Issue 10 - January 2009
Special Edition - January 2009
Issue 11 - April 2009
Issue 12 - July 2009
Issue 13 - October 2009
Issue 14 - January 2010
Issue 15 - April 2010
Issue 16 - August 2010
Issue 17 - December 2010
Issue 18 - April 2011
Issue 19 - August 2011
Learn more about Customer Support & Services:
Contact Center
Field Support Representatives
Phenom 100 and Phenom 300 Training
Legacy Training
Training Centers
EEC v Standard Support
EEC v Warranty
Phenom 100 and Phenom 300 Engine
Maintenance Tracking